For the protection of our patients and our staff, University General Surgeons is trying to minimize exposure and spread of COVID-19 and still provide quality care to our surgical and trauma patients.
Everyone entering any office or building must wear a cloth facial covering or mask. Face coverings can include scarves, bandannas and homemade cloth face masks, as long as they cover both your nose and mouth. Also, patients may have only one caregiver over the age of 16 accompany them to their appointment.
Patients and caregivers will be screened upon entry to the office. This will include a temperature check (CDC guideline temperature is 100.4) as well as the following questions:
- In the past two weeks have you had contact with someone diagnosed with COVID-19?
- Do you have a fever (or have you felt feverish)?
- Do you have a new or worsening cough?
- Do you have new or worse than normal shortness of breath or difficulty breathing?
- Do you have chills, muscle aches, a headache, or a sore throat?
- Have you lost your sense of smell or taste?
- Have you experienced vomiting or diarrhea over the last 48 hours?
New patients who need surgery and cannot wait will still be seen in the office. If you are unsure if it can wait, then a physician or advanced practitioner can triage you over the phone to determine whether you need to be seen now or can safely wait until your scheduled appointment. We are continuing to see trauma patients who have had severe life-threatening injuries, incisions to examine, pain control issues, etc. in the office.
Patients who need narcotic refills should contact our office for direction.
Patients may not to bring more than one person with them to their appointments, and if possible do not bring anyone over the age of 65 or children. No more than one person may accompany a patient. Patients have the option of using video to replace appointments depending on their diagnosis and what would be ideal for most post-op care. UGS team members will be in touch to discuss options with the patient or care giver.
UT Medical Center has implemented screening procedures for all visitors and patients to the campus. Click here to learn more about these procedures.